Our jewellery pieces are carefully prepared for shipping at our facilities to ensure they arrive in perfect condition. Should this not be the case, please contact us within 7 days of receipt.
If you are struggling to complete your order or to navigate through our website, please close and re-open your web browser or try a different browser. If the problem persists, contact us and we will assist you as soon as possible.
We accept payments through Grab and Stripe, which enables you to pay with a variety of recognised methods, including Mastercard and Visa.
If you are experiencing any problems with your payment, please try the following:
Use an alternative card.
Use an alternative payment method.
Close and re-open your web browser and try again.
Clear browser cookies and empty the browser cache, then try again.
If your problems persists, contact us and we will assist you as soon as possible.
